Sale of Liquor Act
You must be 18 years of age or over to purchase wine or other liquor from wine2u.co.nz as detailed in Section 172 of the Sale of Liquor Act, which states;
(1) Every person commits an offence and is liable to a fine not exceeding ($2,000) who falsely represents in writing to the licensee or a manager of any licensed premises, or to any employee of the licensee, that he or she is a person to whom liquor may be sold or supplied under the licence.
(2) Every person commits an offence and is liable to a fine not exceeding ($1,000) who falsely represents otherwise than in writing to the licensee or a manager of any licensed premises, or to any employee of the licensee, that he or she is a person to whom liquor may be sold or supplied under the licence.
Returns Policy: We try to keep all of our costs down including the cost of covering returns from our customers so when you're at the checkout, please review your order for any inaccuracies or mistakes before confirming your order. Unfortunately, once you've submitted your order and payment has been accepted we can't make any changes to quantity and address details.
If for any reason you feel the wine is not up to the standard you feel we represented, please let us know within 14 days of delivery, send the wine back to us and we will issue you a WINE2U credit voucher, full refund or exchange to the value of the wine purchased.
How to return a product: If you think that you have a valid reason to return, please contact us before sending your order back to us. You can contact us via email firstname.lastname@example.org or via our contact us form.
Out of Stock and Backorders: While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfil your order or source a replacement product. If this should occur we will contact you and offer either a credit for the value of your purchase or a full refund. Please note that we cannot offer a backorder or "rain check" facility.
Vouchers: WINE2U provides the facilities to redeem vouchers through the checkout system. Any voucher is to be used at the discretion of WINE2U. WINE2U also holds the right to terminate any voucher which they believe is being misused. The voucher can be used only once. Any unused value associated with the voucher will not be refunded. If your order exceeds the amount of your voucher, you must pay for the balance with a credit card or other agreed forms of payment. Vouchers are not redeemable for cash and not refundable. Vouchers are valid for up until the date recorded on the voucher. Recipients may only use WINE2U vouchers for purchases online at www.wine2u.co.nz. Each voucher is identified by individual code that must not be changed or copied by purchaser. The purchaser is not allowed to transfer, re-assign, or re-sell vouchers. The purchaser must comply with the Sale of Liquor Act.
70 Kerrs Road
Wiri, Auckland 2104